Customer Support Team Lead

Remote World

What do we do? Paddle offers SaaS companies a completely different approach to their payments infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our...

Last checked on May 14, 2026. We may earn a commission when you click through.

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Customer Support Team Lead

Remote World

Updated 2 days ago
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South Africa Internship

About this role

Paddle provides SaaS companies with a streamlined payments infrastructure, acting as a Merchant of Record to alleviate payment complexities.

About the Company

Paddle is a Merchant of Record that simplifies payment processes for SaaS companies, eliminating the complexity of managing multiple services.

Key Highlights

  • Salary range of R130,000 to R180,000 per year.
  • Fully remote position, allowing for flexible work arrangements.
  • Focus on building long-term customer relationships in a tech environment.
  • Opportunity to mentor and coach team members while resolving customer queries.

💡 Honest Take: This role is ideal for someone with strong customer support experience who enjoys problem-solving but be prepared for a fast-paced environment.

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