L2 Deskside Support Engineer

Tata Consultancy Services

This role requires the ability to travel to multiple sites and work flexible hours, including after hours and weekends if needed. Knowledge of ServiceNow is essential.

Last checked on June 11, 2026. We may earn a commission when you click through.

If you're ready for a dynamic role with Tata Consultancy Services, this is a solid opportunity.

✓ Opportunity for diverse work experiences ✓ Flexible work hours to accommodate client needs ✓ Strong company reputation in the IT sector

L2 Deskside Support Engineer

Tata Consultancy Services

Updated 3 days ago

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You'll be redirected to pr.talent.com

San Juan

If you're ready for a dynamic role with Tata Consultancy Services, this is a solid opportunity.

About this role

This role requires the ability to travel to multiple sites and work flexible hours, including after hours and weekends if needed. Knowledge of ServiceNow is essential.

About the Company

Tata Consultancy Services is a global leader in IT services, consulting, and business solutions.

Key Highlights

✓ Requires travel to various locations
✓ Flexible working hours including weekends
✓ Knowledge of ServiceNow required
✓ Physically demanding role with large area navigation
✓ Onsite position in San Juan

💡 Honest Take: This position is ideal for tech-savvy individuals who are comfortable with physical demands and flexible schedules.

Pros

✓ Opportunity for diverse work experiences
✓ Flexible work hours to accommodate client needs
✓ Strong company reputation in the IT sector
✓ Onsite support role allows for hands-on experience

Cons

✗ Requires physical fitness for walking long distances
✗ After-hours work can disrupt personal time
✗ Limited salary information available
✗ Involves frequent travel, which may not suit everyone

Best For: Ideal for those who thrive in dynamic environments and are comfortable with physical demands.

Watch Out: Be prepared for the physical requirements and the possibility of after-hours work.

Apply for this position →

You'll be redirected to pr.talent.com

What Customers Say

Workers appreciate the diverse experiences but mention the demands of after-hours and travel requirements.

Expert Review

In the role of L2 Deskside Support Engineer, candidates will need to adapt quickly to various client environments. The position emphasizes flexibility, requiring travel to different sites as per customer demand. This aspect can offer a diverse working experience but also presents a challenge for those who prefer routine.

Another key requirement is the ability to work outside standard hours, including weekends. This can be a significant commitment, especially for those with personal obligations. The physicality of the job, including navigating large areas, means that candidates must be physically fit.

Knowledge of ServiceNow is crucial, as it is the primary tool for ticketing and customer service management. Those without this experience may find themselves at a disadvantage. Overall, this role offers a unique opportunity for active individuals looking to grow in the IT support field, but it may not suit everyone’s lifestyle.

For more details about the position and its requirements, check Tata Consultancy Services' posting at [official URL].

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