Customer Sales Advisor

CCA Recruitment Group

Join as a Customer Sales Advisor to enhance the customer journey with excellent service and accurate documentation, ideally for those with phone-based experience.

Last checked on June 14, 2026. We may earn a commission when you click through.

A solid entry-level opportunity for those passionate about customer service, though higher earners might find it limited.

✓ Full-time employment ✓ Opportunity to develop customer service skills ✓ Supportive work environment

Customer Sales Advisor

CCA Recruitment Group

Updated 1 day ago

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Scotland

A solid entry-level opportunity for those passionate about customer service, though higher earners might find it limited.

About this role

Join as a Customer Sales Advisor to enhance the customer journey with excellent service and accurate documentation, ideally for those with phone-based experience.

About the Company

CCA Recruitment Group is a leading recruitment agency specialising in customer service and sales roles across various sectors.

Key Highlights

✓ Key role in customer journey from enquiry to completion
✓ Focus on delivering exceptional customer service
✓ Ideal for candidates with phone-based sales experience
✓ Full-time position based in Scotland

💡 Honest Take: This role is perfect for those looking to start their career in customer service, but may not suit seasoned professionals seeking advanced roles.

Pros

✓ Full-time employment
✓ Opportunity to develop customer service skills
✓ Supportive work environment
✓ Chance to engage with a variety of customers

Cons

✗ Entry-level pay may not appeal to experienced professionals
✗ Phone-based work may not suit everyone
✗ Limited advancement opportunities initially

Best For: Ideal for entry-level candidates with some experience in sales or customer service, particularly in phone roles.

Watch Out: Those seeking higher salary prospects or managerial positions may find this role does not meet their expectations.

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What Customers Say

Workers generally appreciate the supportive environment but note that pay may be lower than expected for experienced candidates.

Expert Review

In the role of Customer Sales Advisor, candidates will engage directly with customers, guiding them from their initial enquiry to the completion of their requests. This position prioritises excellent customer service and requires attention to detail in documentation. The company values previous sales or customer service experience, especially if it involves phone interactions.

While the position offers the stability of full-time employment, it may not appeal to those who are already established in their careers. Entry-level salaries can be modest, so it's important to set realistic expectations for earnings. This is a great starting point for those eager to develop their skills in a customer-focused environment.

According to CCA Recruitment Group's page, the role is based in Scotland and does not offer remote work, which could be a limitation for some candidates. The focus on phone-based interactions means individuals should be comfortable with this mode of communication.

Overall, if you are looking to kickstart your career in customer service with a reputable company, this position could be a valuable stepping stone. However, it may not satisfy those looking for rapid advancement or higher pay right away.