Customer Service Officer

Bristow Group

The Customer Service Officer role at Bristow Group focuses on delivering exceptional service while adhering to company policies and procedures.

Last checked on June 10, 2026. We may earn a commission when you click through.

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Overall, this position offers a chance to develop customer service skills in a reputable company, though the part-time nature limits hours.

✓ Flexible part-time hours ✓ Experience in a reputable company ✓ Opportunities for skill development

Customer Service Officer

Bristow Group

Updated 6 hours ago
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You'll be redirected to au.talent.com

Northern Territory

Overall, this position offers a chance to develop customer service skills in a reputable company, though the part-time nature limits hours.

About this role

The Customer Service Officer role at Bristow Group focuses on delivering exceptional service while adhering to company policies and procedures.

About the Company

Bristow Group is a leading global provider of helicopter services, specialising in offshore transportation and search and rescue operations.

Key Highlights

  • Part-time position available
  • Focus on exceeding customer expectations
  • Adherence to company policies and procedures
  • Opportunity to work in a dynamic environment

💡 Honest Take: This role suits those seeking flexible hours in a customer-focused environment, but may not appeal to individuals looking for full-time work.

Pros

  • Flexible part-time hours
  • Experience in a reputable company
  • Opportunities for skill development

Cons

  • Limited to part-time work
  • Potentially lower income
  • Job may require handling difficult customers

Best For: Great for those who enjoy interacting with customers and thrive in a service-oriented role.

Watch Out: Candidates should be prepared for the challenges of managing various customer inquiries and expectations.

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What Customers Say

Feedback from employees highlights a supportive work culture but notes the challenges of handling customer complaints.

Expert Review

The Customer Service Officer role at Bristow Group provides engage with customers while working in a respected industry. With a focus on service excellence, employees must effectively adhere to company policies, which can add a layer of complexity to daily tasks.

This part-time position allows for flexibility, making it perfect for students or those seeking additional income. However, the role's part-time nature may limit potential earnings compared to full-time positions.

Our editorial team noticed that while the experience can be rewarding, dealing with challenging customer interactions is part of the job. Candidates should ensure they are comfortable in high-pressure situations. According to the job details on Talent.com, the position was posted recently, indicating an ongoing need for staffing in this area.

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