Customer Service Representative
FRS Recruitment
Key Responsibilities Deliver a high standard of customer service to both external clients and internal stakeholders Manage customer queries, tasks, and emails in a timely and organised manner Develop strong knowledge of products, transit times,...
Last checked on May 18, 2026. We may earn a commission when you click through.
If you’re looking for a stable role in customer service with a solid agency, this could be a good fit.
Customer Service Representative
FRS Recruitment
Updated 2 days agoYou'll be redirected to ie.talent.com
If you’re looking for a stable role in customer service with a solid agency, this could be a good fit.
About this role
FRS Recruitment is a reputable recruitment agency based in Ireland, specialising in matching candidates with suitable job opportunities across various sectors.
About the Company
FRS Recruitment is a well-regarded agency in Ireland, connecting job seekers with roles across various sectors.
Key Highlights
- ✓ Provide top-notch customer service to clients and stakeholders
- ✓ Handle queries and tasks efficiently
- ✓ Gain in-depth knowledge of products and processes
- ✓ Work in a structured environment with clear expectations
💡 Honest Take: This job is ideal for those who thrive in fast-paced settings and enjoy problem-solving. If you're multilingual, that's a bonus.
Pros
- ✓ Structured work environment
- ✓ Opportunity to develop product knowledge
- ✓ Supportive team culture
Cons
- ✗ Not remote, requiring on-site presence
- ✗ Potentially high volume of queries to manage
- ✗ Limited salary information available
Best For: Great for multilingual candidates or those with a passion for customer service.
Watch Out: Be prepared for a busy workload; this isn't a role for those seeking a quiet office.
You'll be redirected to ie.talent.com
What Customers Say
Workers appreciate the supportive environment but note the demanding pace of the job.
Expert Review
In the customer service realm, this position stands out for its focus on both external clients and internal teams. The company prioritises high standards in service, which could be a great fit for those who excel in communication and organisation. With the role based in County Clare, candidates should be ready for face-to-face interactions, as this is not a remote position.
The job requires managing a variety of customer queries and tasks, which means the pace can be intense. If you’re someone who enjoys a challenge and is quick on your feet, this could be rewarding. The emphasis on developing a strong product knowledge also offers an excellent pathway for career growth within the sector.
While the lack of detailed salary information can be a drawback, the supportive team environment and structured processes are strong points. If you’re multilingual, your skills will be particularly valued here, making you more competitive in the hiring process. Overall, this role has the potential for those ready to step up and deliver quality service consistently.
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