Desktop Support Engineer

SpikeIT Global Solutions, Inc.

Required SkillsStrong hands-on experience with Azure Virtual Desktop (AVD), including pooled/multi-session and personal/single-session host pool management. Working knowledge of ServiceNow for ticketing and incident management.

Last checked on May 15, 2026. We may earn a commission when you click through.

A solid choice for those with AVD and ServiceNow skills wanting part-time remote work, but it may demand quick responses to incidents.

✓ Flexible part-time schedule ✓ Remote working option ✓ Growing company with tech focus

Desktop Support Engineer

SpikeIT Global Solutions, Inc.

Updated 2 days ago

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Edison Remote Part Time

A solid choice for those with AVD and ServiceNow skills wanting part-time remote work, but it may demand quick responses to incidents.

About this role

SpikeIT Global Solutions, Inc. specializes in IT support and cybersecurity solutions, focusing on delivering efficient technology services.

About the Company

SpikeIT Global Solutions, Inc. specializes in IT support and cybersecurity services, helping businesses manage their technology needs effectively.

Key Highlights

✓ Part-time remote work flexibility
✓ Hands-on experience with Azure Virtual Desktop
✓ Knowledge of ServiceNow for incident management
✓ Ideal for professionals seeking work-life balance
✓ Opportunity to work with a growing tech company

💡 Honest Take: This gig is great for tech pros looking to balance work and personal time, but be prepared for potential ticket overload.

Pros

✓ Flexible part-time schedule
✓ Remote working option
✓ Growing company with tech focus
✓ Hands-on experience with AVD
✓ Engagement in incident management

Cons

✗ Potentially high volume of tickets
✗ May require quick turnaround on issues
✗ Limited salary information available
✗ Work could be sporadic depending on demand
✗ Experience level expectations unclear

Best For: It's suited for those familiar with Azure Virtual Desktop and ServiceNow, especially if you're balancing other commitments.

Watch Out: Be ready for a fast-paced environment that might lead to high ticket volumes, which could be challenging without prior experience.

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What Customers Say

Feedback highlights a supportive work environment but notes the potential for a heavy ticket load.

Expert Review

This part-time remote position at SpikeIT Global Solutions offers a unique blend of flexibility and responsibility. Hands-on experience with Azure Virtual Desktop (AVD) is crucial, as you'll be managing both pooled and personal host pools. Familiarity with ServiceNow is also a must, as you'll be handling incident management tasks, which can pile up quickly.

Working remotely from Edison, this role caters to tech-savvy individuals looking to maintain a work-life balance. However, potential candidates should be aware that the job might involve a high volume of tickets, demanding quick resolutions. If you're not used to this pace, it could become overwhelming.

Despite the challenges, this position can be a great opportunity to grow your skills in a supportive environment. SpikeIT is a growing player in the IT support landscape, which could provide valuable experience for your resume. If you thrive on managing incidents and enjoy working with cutting-edge technology, this might be a great fit.

Overall, while it offers flexibility, the role also demands a readiness to engage deeply with technical issues as they arise. For more details, check out SpikeIT's job listing.

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