Customer Success Representative

Altis

Join a fast-growing tech company as a Customer Success Representative, supporting SMB customers with high-quality service and building trusted relationships.

Last checked on July 5, 2026. We may earn a commission when you click through.

This position offers valuable experience in customer service, but the requirement for weekend availability might deter some candidates. It's ideal for those seeking stability and growth in a tech environment.

✓ Opportunity for contract extension or permanent role ✓ Engaging work with a tech focus ✓ Strong company growth potential

Customer Success Representative

Altis

Updated 11 days ago

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You'll be redirected to jobportal.altis.com

Toronto On-site CA$24–CA$26/hr Contractor

About this role

Join a fast-growing tech company as a Customer Success Representative, supporting SMB customers with high-quality service and building trusted relationships.

About the Company

Altis is a rapidly growing technology organization focused on enhancing customer relationships.

Key Highlights

✓ Fully onsite position in Toronto
✓ 6-month contract with potential for extension
✓ Competitive hourly rate of CA$24–CA$26
✓ Engage with SMB customers through various channels
✓ Criminal background check required

💡 Honest Take: This role is a solid entry point for those eager to start a career in customer service within the tech industry, but be prepared for a fully onsite commitment.

Pros

✓ Opportunity for contract extension or permanent role
✓ Engaging work with a tech focus
✓ Strong company growth potential
✓ Competitive pay for entry-level roles
✓ Professional development opportunities

Cons

✗ Requires onsite work in Toronto
✗ Weekend availability may be necessary
✗ 6-month contract can be uncertain
✗ Background checks may delay onboarding
✗ Entry-level position may have limited advancement initially

Best For: This role is suited for recent graduates or those with limited experience in customer service who thrive in onsite settings.

Watch Out: Be mindful of the potential for weekend shifts and the need for a thorough background check, which may prolong your application process.

Apply for this position →

You'll be redirected to jobportal.altis.com

What Customers Say

Reviews from workers highlight a supportive environment but note the challenges of weekend shifts and the contract nature of the position.

Expert Review

Customer Success Representatives at Altis play a crucial role in enhancing customer experiences. With a competitive hourly rate of CA$24–CA$26, this position is attractive for those entering the tech industry. While the role is fully onsite in Toronto, it allows for the development of strong customer relationships through various communication channels.

Candidates should be prepared for a 6-month contract, with the possibility of extension or permanent placement based on performance. This is a great opportunity for those eager to immerse themselves in a tech-focused environment. However, weekend availability is a requirement, which could pose challenges for some applicants.

Altis emphasizes the importance of customer satisfaction, making this position a valuable stepping stone in your career. The emphasis on a criminal background check and professional references indicates the company's commitment to maintaining a trustworthy team. Overall, this role provides a solid foundation for those looking to grow within the customer service domain.