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Customer Service Assistant
SMDC
Attend to walk-in Sales Support and Marketing Assistants within an acceptable waiting time.Accept and review documents submitted in relation to buyer request.Create tickets for buyers' requests...
About this role
About the Company
SMDC is a leading property developer in the Philippines, known for its innovative residential projects and commitment to customer satisfaction.
Key Highlights
- ✓ Engage directly with customers to provide timely assistance
- ✓ Manage and track buyer inquiries through a CRM system
- ✓ Collaborate with supervisors to ensure efficient ticket resolution
- ✓ Handle document submissions related to buyer requests
- ✓ Contribute to a positive customer service experience
💡 Honest Take: This role is ideal for those with strong communication skills who enjoy working in a fast-paced environment, but it may involve high-pressure situations during peak times.
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