Customer Service Advocate III
CareFirst BlueCross BlueShield
Resp & Qualifications PURPOSE: Responsible for answering member, provider & broker inquiries pertaining to product information, benefits, claims resolution, eligibility and billing questions in a call center environment. Proactively provides...
Last checked on May 3, 2026. We may earn a commission when you click through.
Customer Service Advocate III
CareFirst BlueCross BlueShield
Updated 10 days agoYou'll be redirected to indeed.com
About this role
CareFirst BlueCross BlueShield is a major health insurer offering a variety of Medicare and health plans to members in Maryland and beyond.
About the Company
CareFirst BlueCross BlueShield provides health insurance solutions in the Maryland area, focusing on customer service and member support.
Key Highlights
- ✓ Salary range: $43,920 - $80,520 a year
- ✓ Remote work opportunity, allowing for flexibility
- ✓ Mentorship role for lower-level advocates
- ✓ Handles a variety of inquiries related to health benefits
- ✓ Proactive education on health and financial programs
💡 Honest Take: This job is a solid choice for those with customer service experience, but be ready for a high volume of calls and a fast-paced environment. Check out more details on CareFirst's site.
You'll be redirected to indeed.com
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