Customer Service Officer - Non-Voice

BDO Unibank

CUSTOMER SERVICE OFFICER (NON-VOICE).Primarily responsible for providing excellent customer service to all BDO retail customers, BDO accredited merchants, and the general public through timely and quality handling and fulfillment of inquiries,...

Last checked on May 9, 2026. We may earn a commission when you click through.

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Customer Service Officer - Non-Voice

BDO Unibank

Updated 4 days ago
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Cebu City 📅 2026-04-02

About this role

BDO Unibank is one of the largest banks in the Philippines, offering a wide range of financial services to its customers.

About the Company

BDO Unibank is one of the leading banks in the Philippines, providing a wide range of financial services to retail customers and merchants.

Key Highlights

  • Handles customer inquiries via phone, email, and fax
  • Serves BDO retail customers and accredited merchants
  • Focuses on timely and quality service
  • Non-voice support role, ideal for those who prefer written communication
  • Located in Cebu City, a vibrant urban center

💡 Honest Take: This non-voice position at BDO offers a steady role without the pressure of phone calls, but be prepared for a high volume of written inquiries.

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