Team Leader

WNS Global Services

Key Responsibilities/Accountabilities:.Team Management: Responsible for grooming & managing talents (15-20 FTE).Ensures that all employees have a complete understanding of and adhere to the companys Rules and Regulations.Ensuring highly motivated staff.Keeping floor coverage at its optimum level

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Team Leader

WNS Global Services

Updated 27 days ago
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Cape Town

About this role

Key Responsibilities/Accountabilities:.Team Management: Responsible for grooming & managing talents (15-20 FTE).Ensures that all employees have a complete understanding of and adhere to the companys Rules and Regulations.Ensuring highly motivated staff.Keeping floor coverage at its optimum level

About the Company

WNS Global Services is a global leader in business process management, offering a range of services across various industries.

Key Highlights

  • Manage a team of 15-20 Full-Time Employees (FTE)
  • Ensure adherence to company rules and regulations
  • Focus on staff motivation and engagement
  • Maintain optimal floor coverage

💡 Honest Take: This role demands strong leadership skills and a commitment to team development. Potential candidates should be prepared for the challenges of managing a dynamic call centre environment.

Apply for this position

You'll be redirected to za.talent.com

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