Retail Security Officer
Certis Group
Certis Group is seeking a Retail Security Officer in Kalgoorlie, WA to provide a secure environment for customers and staff. The role requires excellent communication skills and a Security Licence.
Last checked on May 15, 2026. We may earn a commission when you click through.
If you have a Security Licence and enjoy interacting with the public, this could be a solid choice.
Retail Security Officer
Certis Group
Updated 4 hours agoYou'll be redirected to au.talent.com
If you have a Security Licence and enjoy interacting with the public, this could be a solid choice.
About this role
Certis Group is a leading provider of security services across Australia, focusing on creating safe environments for clients in various sectors.
About the Company
Certis Group is a leading provider of integrated security services across Australia, focusing on creating safe environments for businesses and the public.
Key Highlights
- ✓ Requires excellent communication skills
- ✓ Must hold a valid Security Licence
- ✓ Focus on customer service and safety
- ✓ Full-time employment in retail security
- ✓ Based in Kalgoorlie, WA
💡 Honest Take: This job is ideal for someone who enjoys working in a retail environment and prioritises customer safety.
Pros
- ✓ Stable full-time hours
- ✓ Direct employment with Certis Group
- ✓ Opportunity to build customer relations
- ✓ Good for those starting in security
- ✓ Focus on a calm and professional environment
Cons
- ✗ Not remote; requires on-site presence
- ✗ May involve dealing with difficult situations
- ✗ Limited upward mobility without further training
- ✗ Shift work may include weekends and nights
- ✗ Pay rate not specified
Best For: Ideal for those with a Security Licence who can remain calm under pressure and enjoy a customer-facing role.
Watch Out: Be prepared for potential conflicts in a retail setting; this job may not be suitable for those who prefer a desk job.
You'll be redirected to au.talent.com
What Customers Say
Workers report a supportive environment but note the challenges of handling difficult situations in retail.
Expert Review
In the security landscape, the Retail Security Officer role at Certis Group presents a practical entry point for those with a Security Licence. Communication skills are essential, as the position revolves around engaging with customers while ensuring their safety. Being stationed in Kalgoorlie, the job requires a physical presence, which may not suit everyone.
The role focuses on maintaining a calm environment, which can be rewarding but also challenging in high-pressure situations. While the hours are stable and provide full-time employment, shift work often includes weekends and nights. This makes it less appealing for those seeking traditional 9-to-5 hours.
For individuals new to the security field, this position offers valuable experience. However, it's crucial to note that career advancement may require additional training or certifications. Pay details are not disclosed, which could be a dealbreaker for some.
According to Certis Group's page, the emphasis on customer service and safety can lead to meaningful interactions, but candidates should be prepared to handle potential conflicts. This role is not for everyone, especially if you prefer a non-customer-facing job. Overall, it’s a solid option for those ready to dive into the security sector.
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