Retail Security Officer

Certis Group

Certis Group is seeking a Retail Security Officer in Kalgoorlie, WA to provide a secure environment for customers and staff. The role requires excellent communication skills and a Security Licence.

Last checked on May 15, 2026. We may earn a commission when you click through.

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If you're looking for a steady role in security with a focus on customer care, this could be the right fit.

✓ Strong emphasis on customer service. ✓ Stable employment with a reputable company. ✓ Opportunities for skill development.

Retail Security Officer

Certis Group

Updated 3 hours ago
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Western Australia

If you're looking for a steady role in security with a focus on customer care, this could be the right fit.

About this role

Certis Group is a leading provider of security services across Australia, focusing on creating safe environments for clients in various sectors.

About the Company

Certis Group is a leading provider of security services in Australia, focusing on creating safe environments for various industries.

Key Highlights

  • Requires a valid Security Licence.
  • Focus on customer service and communication.
  • Full-time position with direct hire.
  • Located in Kalgoorlie, WA.

💡 Honest Take: This job is ideal for those who excel in customer interactions while ensuring safety, but it may not suit everyone.

Pros

  • Strong emphasis on customer service.
  • Stable employment with a reputable company.
  • Opportunities for skill development.

Cons

  • Requires a Security Licence upfront.
  • May involve dealing with difficult situations.
  • The pay range is not disclosed.

Best For: This suits those who are calm under pressure and enjoy interacting with the public.

Watch Out: Be prepared for shifts that may involve late hours and potentially challenging interactions.

Apply for this position

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What Customers Say

Workers highlight the importance of communication skills and the challenges of dealing with the public.

Expert Review

This security officer role at Certis Group focuses on maintaining a secure shopping environment. With customer service at its core, you'll need to communicate effectively while managing safety concerns. The company prioritises a calm approach, which can be beneficial in high-stress situations.

A valid Security Licence is a must-have, meaning you'll need to invest time and possibly money before applying. While this is a full-time position, the salary details aren't listed, which may require some digging. Applicants should also be aware that dealing with theft or unruly customers is part of the job, which isn't for everyone.

For those interested in security roles, this could be a solid entry point. Certis Group offers a reputable name in the industry, which can help you build a career. Check out the full listing on their official page for more specifics on the application process.

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