Bilingual Mortgage Loan Officer - Remote

A Typical Day The role of the Bilingual Mortgage Loan Officer is to serve as a trusted financial consultant to our Limited English Proficiency customers, engaging existing customers in our $700B+ serviced portfolio via phone to help them achieve their current and future home financing goals. The average estimated salary plus incentives for this position is $184,500 to $249,000 with uncapped potential earnings. This position is designed for licensed professionals who excel at building relationships and providing clear, ethical guidance. You will be provided a steady flow of high-quality, warm inbound leads primarily from our existing Pennymac customer base with no cold calling or self sourced lead generation. You will utilize a cutting-edge loan origination system to serve customers with efficiency and speed and drive your business forward. As a Bilingual Mortgage Loan Officer, your primary focus is to improve the customer's financial situation through expert advice and product solutions: • Serve as a trusted advisor: Build rapport, evaluate customer needs and take a consultative approach toward customizing the best solution to improve their overall financial situation while leveraging our large suite of first and second mortgage products. • Provide tailored solutions: Recommend the loan solutions that best improve the customer's overall financial position and clearly explain how our competitive offer meets their specific needs. • Guide customers through the application process: Assist applicants through the entire application process, disclosure review, secure pricing and submit the loan to operations. • Pipeline Management: Manage pipeline activities efficiently while meeting production goals and maintaining strict adherence to all compliance requirements and lending regulations. • Service Excellence: As a representative of one of the largest residential mortgage lenders in the U.S., maintain a "Best in Class" experience to every caller, reflecting the organization's culture and values. What Makes This Role Different • New Hire Training: A robust 6-week training program, including taking sales calls for the final 3 weeks allowing for a quick ramp up to building a pipeline and earnings. • Warm Leads: A high volume of high-quality, inbound leads primarily from existing Pennymac customers • Cutting Edge Origination System: Designed for speed and efficiency, empowers our loan officers and simplifies the end to end process. • Highly competitive products and rates: Access to a full suite of first and second mortgage products with highly competitive mortgage rates to provide the best solutions for each customer. • Career Trajectory: Substantial career growth and development opportunities within a large, well-rounded organization (Retail, Correspondent, Wholesale and Servicing). • Join a purpose-driven team. Transform the future of homeownership - and your career! What You'll Bring • 1+ years of origination and lending experience • Excellent bilingual (Spanish) proficient interpersonal, written, and verbal communication skills • Must have current UST License • Ability to multitask, work in a fast paced environment while navigating through different system applications and software • Great sense of responsibility and organization • Strong attention to detail and ability to work independently • Team player, works well with others and willing to assist peers • Excellent critical thinking, problem solving and sound judgment skills Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: • Comprehensive Medical, Dental, and Vision • Paid Time Off Programs including vacation, holidays, illness, and parental leave • Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) • Retirement benefits, life insurance, 401k match, and tuition reimbursement • Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: https://pennymacnews.page.link/benefits For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information Compensation: Individual