Customer Service Executive (English Malay

SummitNext Technologies Sdn Bhd

Join SummitNext Technologies as a Customer Service Executive, responding to inquiries and assisting customers in both English and Malay.

Last checked on June 10, 2026. We may earn a commission when you click through.

The role offers a solid entry point into customer service for bilingual candidates in Kedah, but the on-site requirement limits flexibility.

✓ Opportunity to work in a growing tech company ✓ Bilingual role enhances communication skills ✓ In-person collaboration with a supportive team

Customer Service Executive (English Malay

SummitNext Technologies Sdn Bhd

Updated 4 days ago

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Kedah On-site

The role offers a solid entry point into customer service for bilingual candidates in Kedah, but the on-site requirement limits flexibility.

About this role

Join SummitNext Technologies as a Customer Service Executive, responding to inquiries and assisting customers in both English and Malay.

About the Company

SummitNext Technologies Sdn Bhd specializes in delivering innovative technology solutions and customer support services.

Key Highlights

✓ On-site role in Sungai Petani, Kedah
✓ Bilingual in English and Malay required
✓ Timely response to customer inquiries
✓ Proficiency in office software necessary
✓ Full-time employment opportunities

💡 Honest Take: This position is excel in a fast-paced, customer-focused environment but may not suit individuals looking for remote work options.

Pros

✓ Opportunity to work in a growing tech company
✓ Bilingual role enhances communication skills
✓ In-person collaboration with a supportive team
✓ Stable work environment in Kedah

Cons

✗ Strictly an on-site position
✗ No salary details provided
✗ Potentially high pressure in customer interactions
✗ Limited career progression information

Best For: Ideal for fresh graduates or those with experience in customer-facing roles who prefer working in a traditional office setting.

Watch Out: Candidates should be aware that the role requires handling customer complaints, which can be challenging.

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What Customers Say

Reviews indicate a supportive team environment, but challenges in handling customer complaints are noted.

Expert Review

a career in customer service, the position at SummitNext Technologies offers a promising start. Located in Sungai Petani, Kedah, the role requires proficiency in both English and Malay. This bilingual requirement can enhance your communication skills and marketability in the tech industry.

While the company is well-regarded for its the on-site nature of the role may deter remote job seekers. Employees will engage directly with customers, addressing inquiries and complaints, which can be demanding. The lack of salary transparency is also a point of concern, as potential candidates may want to know their earning potential upfront.

Overall, this position is those who thrive in dynamic environments and are looking to build a career in customer service. For more information, visit the official job listing at Talent.com.