Customer Service Representative

Cpl

Join a leading financial services company as a Customer Service Representative, requiring fluency in Italian and English with at least 6 months of relevant experience.

Last checked on June 17, 2026. We may earn a commission when you click through.

Overall, this position provides a solid entry point into the financial services sector for bilingual candidates.

✓ Strong company reputation ✓ Experience in a dynamic sector ✓ Work with international clients

Customer Service Representative

Cpl

Updated 3 hours ago

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Dublin

Overall, this position provides a solid entry point into the financial services sector for bilingual candidates.

About this role

Join a leading financial services company as a Customer Service Representative, requiring fluency in Italian and English with at least 6 months of relevant experience.

About the Company

Cpl is a key player in recruitment and talent management, collaborating with top firms in finance, technology, and utilities.

Key Highlights

✓ Fluency in Italian and English required
✓ 6 months of customer service experience preferred
✓ Opportunity to work with leading global companies
✓ Focus on finance, banking, payments, or pensions sectors

💡 Honest Take: This role is ideal for those starting their career in customer service, especially in financial services, but may not offer high growth opportunities.

Pros

✓ Strong company reputation
✓ Experience in a dynamic sector
✓ Work with international clients
✓ Potential for skill development

Cons

✗ Limited career advancement
✗ Not remote
✗ Experience in niche sectors required
✗ Standard customer service challenges

Best For: This role is for those with a passion for customer service and the necessary language skills, looking to gain experience in a reputable company.

Watch Out: Candidates should be aware of the demanding nature of customer service roles, especially in high-pressure financial environments.

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What Customers Say

Reviews from current and past employees highlight a supportive work environment but note challenges typical of customer service roles.

Expert Review

For those keen on entering the customer service field, this position at Cpl offers a noteworthy start. The requirement for Italian and English fluency makes it unique, targeting a specific demographic. With a focus on finance, banking, and pensions, candidates can expect to engage with complex customer inquiries.

While the role does provide exposure to major global companies, that advancement opportunities may be limited. Customer service roles can often be repetitive, and candidates should prepare for the challenges this entails.

working in Dublin ensures a vibrant setting, but the role is not remote, which may deter some applicants. Interested candidates should check the official listing for further details and application procedures on Talent.com.

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