Customer Service Administrator

Capita

Capita seeks an experienced Customer Service Administrator for a regulated Financial Services division in Manchester, offering hybrid working options.

Last checked on June 14, 2026. We may earn a commission when you click through.

If you're looking for a stable position in a regulated environment, this role offers a solid opportunity with Capita.

✓ Hybrid working flexibility ✓ Full-time role with benefits ✓ Reputable company in financial services

Customer Service Administrator

Capita

Updated 2 days ago

Apply now →

You'll be redirected to uk.talent.com

Manchester

If you're looking for a stable position in a regulated environment, this role offers a solid opportunity with Capita.

About this role

Capita seeks an experienced Customer Service Administrator for a regulated Financial Services division in Manchester, offering hybrid working options.

About the Company

Capita is a leading provider of business process management and outsourcing solutions, serving various sectors including financial services.

Key Highlights

✓ Hybrid working model available
✓ Full-time employment with a reputable company
✓ Opportunity to work within regulated financial services
✓ Based in Manchester

💡 Honest Take: This role is ideal for those with prior administrative experience in financial services, but might not suit those seeking fully remote work options.

Pros

✓ Hybrid working flexibility
✓ Full-time role with benefits
✓ Reputable company in financial services
✓ Opportunities for career advancement

Cons

✗ Location-based in Manchester
✗ Not fully remote
✗ Experience in regulated environments preferred
✗ Potentially high-pressure work environment

Best For: This position is for those who thrive in structured environments and possess a strong customer service orientation.

Watch Out: Be prepared for a fast-paced work culture typical of financial services, which may not suit everyone.

Apply for this position →

You'll be redirected to uk.talent.com

What Customers Say

Employee feedback highlights a supportive work culture with opportunities for professional development, though some express concerns about the work pace.

Expert Review

In seeking a Customer Service Administrator, Capita offers a position that emphasises experience in regulated financial environments. The hybrid working model provides flexibility, appealing to many candidates. However, this role is not fully remote, which could deter those looking for complete home-working arrangements.

Capita's reputation in the outsourcing landscape suggests a solid foundation for career growth. The company focuses on delivering quality service within regulated sectors, which means employees can expect a structured and professional work environment. This might be for those with a background in financial services.

While the opportunity looks promising, applicants should consider the location requirement in Manchester and the necessity for prior experience in similar roles. This could limit the candidate pool but ensures that the team maintains a certain standard of expertise. Prospective applicants should also be ready for a demanding atmosphere, often found in financial services, which may not be ideal for everyone seeking a more laid-back role.

🏢