Customer Service Administrator

Murray Recruitment

The Customer Service Administrator supports customers and the sales team, ensuring high service standards. Previous experience in customer service is essential.

Last checked on June 11, 2026. We may earn a commission when you click through.

Overall, this position offers a solid entry point into customer service, particularly for those in or near Glasgow.

✓ High service standards expected ✓ Supportive team environment ✓ Good entry-level opportunity

Customer Service Administrator

Murray Recruitment

Updated 2 days ago

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Glasgow

Overall, this position offers a solid entry point into customer service, particularly for those in or near Glasgow.

About this role

The Customer Service Administrator supports customers and the sales team, ensuring high service standards. Previous experience in customer service is essential.

About the Company

Murray Recruitment is a well-regarded recruitment agency specialising in connecting skilled candidates with leading organisations.

Key Highlights

✓ Essential support role for customers and sales team
✓ Focus on delivering high service standards
✓ Suitable for individuals with customer service experience
✓ Opportunity to grow within a supportive environment

💡 Honest Take: This role is ideal for those passionate about customer service but may lack advancement opportunities in a structured setting.

Pros

✓ High service standards expected
✓ Supportive team environment
✓ Good entry-level opportunity
✓ Experience in managing customer queries

Cons

✗ Limited advancement potential
✗ Not remote
✗ Requires previous customer service experience
✗ May involve handling difficult customer interactions

Best For: This position is for those with prior customer service experience who thrive in fast-paced environments.

Watch Out: Be prepared for the potential challenges of customer complaints and managing expectations.

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What Customers Say

Feedback from employees highlights the supportive environment but notes limited career advancement opportunities.

Expert Review

The role of Customer Service Administrator at Murray Recruitment is pivotal in ensuring customer satisfaction and supporting the sales team. With a clear focus on maintaining high service standards, candidates are expected to bring relevant experience to manage customer queries effectively.

This position requires a proactive approach, as it involves direct interaction with customers and the sales team. Those who enjoy problem-solving and can handle customer complaints will find this role rewarding. However, that the role may not offer extensive opportunities for career progression.

Candidates should also be aware that this is an office-based position in Glasgow, which may not suit those seeking remote work options. The company promotes a supportive culture, n excellent environment for entry-level professionals aiming to build a career in customer service.

For more details, refer to the official listing on Talent.com.