Telemarketing Team Leader

SummitNext Technologies Sdn Bhd

Lead a team of telemarketing executives to meet sales and customer engagement goals at SummitNext Technologies Sdn Bhd.

Last checked on June 17, 2026. We may earn a commission when you click through.

A solid opportunity for those in BPO with leadership experience, yet it might not suit new managers.

✓ Opportunity to lead a dynamic team. ✓ Hands-on coaching and development experience. ✓ Engagement with global clients.

Telemarketing Team Leader

SummitNext Technologies Sdn Bhd

Updated 2 days ago

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Petaling Jaya

A solid opportunity for those in BPO with leadership experience, yet it might not suit new managers.

About this role

Lead a team of telemarketing executives to meet sales and customer engagement goals at SummitNext Technologies Sdn Bhd.

About the Company

SummitNext Technologies Sdn Bhd is a BPO and technology solutions provider focused on delivering quality customer engagement and support services globally.

Key Highlights

✓ Manage and coach telemarketing teams effectively.
✓ Achieve sales and customer engagement targets.
✓ Monitor team performance closely.

💡 Honest Take: This role is suited for experienced leaders in telemarketing looking to drive team performance, but it demands strong management skills.

Pros

✓ Opportunity to lead a dynamic team.
✓ Hands-on coaching and development experience.
✓ Engagement with global clients.

Cons

✗ Requires extensive telemarketing experience.
✗ Performance pressure may be high.
✗ Not suitable for entry-level candidates.

Best For: Ideal for individuals who enjoy managing teams and driving sales performance.

Watch Out: Expect a high-pressure environment focused on meeting targets.

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What Customers Say

Feedback from employees highlights a supportive environment but notes the high-pressure nature of the role.

Expert Review

Leading a team at SummitNext Technologies Sdn Bhd is a challenging yet rewarding opportunity. As the Telemarketing Team Leader, you are expected to meet sales goals but actively coach your team to enhance their performance. This position is particularly well-suited for individuals with a strong background in telemarketing and team management.

The role emphasizes performance monitoring and coaching, which means that you will need to be hands-on and engaged with your team. This can lead to a productive and motivated work environment, but it also means that performance pressures can be intense. Candidates should be comfortable working under these conditions.

While the opportunity presents a chance to work with global clients, potential applicants should be aware that this is not an entry-level position. New managers or those without substantial telemarketing experience might find it difficult to thrive in this setting. According to the job listing, the position is officially located in Petaling Jaya, ccessible for local talent.

if you possess the requisite experience and thrive in performance-driven environments, this role could be an excellent fit. For more information, visit the official listing at SummitNext Technologies.