Consultor en Relaciones con los Empleados

First Bank

Join FirstBank PR as an Employee Relations Consultant, bridging business units and HR to enhance employee support and service excellence.

Last checked on June 24, 2026. We may earn a commission when you click through.

The position offers a unique chance to impact employee relations within a reputable bank, but it lacks flexibility with a strict in-office requirement. Ideal for individuals looking to grow in HR while ensuring high service standards.

✓ Strong company culture focused on service excellence ✓ Chance to build valuable HR experience ✓ Dynamic work environment with diverse teams

Consultor en Relaciones con los Empleados

First Bank

Updated 5 days ago

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San Juan Tiempo Completo

About this role

Join FirstBank PR as an Employee Relations Consultant, bridging business units and HR to enhance employee support and service excellence.

About the Company

FirstBank PR is a leading financial institution in Puerto Rico, dedicated to customer service and employee satisfaction.

Key Highlights

✓ Full-time position with a strong focus on employee relations
✓ Opportunity to work in a customer-centric environment
✓ Support for managers on disciplinary matters
✓ Engagement with over 3,100 employees across regions
✓ Promotes a culture of excellence in service

💡 Honest Take: This role suits those passionate about HR and employee relations but may not appeal to those seeking remote work options.

Pros

✓ Strong company culture focused on service excellence
✓ Chance to build valuable HR experience
✓ Dynamic work environment with diverse teams

Cons

✗ No remote work options available
✗ High expectations for service can be demanding
✗ Potentially limited salary transparency

Best For: Ideal for individuals who thrive in collaborative environments and seek to make a direct impact on employee satisfaction.

Watch Out: Be prepared for a fast-paced environment that prioritizes customer service, which may lead to high-pressure situations.

Apply for this position →

You'll be redirected to trabajos.univision.com

What Customers Say

Current employees appreciate the company culture but note the high expectations and demands associated with maintaining service excellence.

Expert Review

This role at FirstBank PR presents an exciting opportunity for those passionate about human resources and employee relations. Engaging with over 3,100 employees, the position is pivotal in enhancing service quality and employee satisfaction. The Employee Relations Consultant acts as a key link between business units and HR, providing critical support to managers on disciplinary matters.

While the position promises to build valuable HR experience, that it does not offer remote work options. This could deter candidates who prefer flexible working conditions. The company's commitment to service excellence means that employees may face demanding expectations, which can be both a motivating and challenging aspect of the job.

According to the official job listing on FirstBank's site, the focus is on creating a positive work environment while meeting the needs of customers. This makes it enjoy working closely with teams and have a passion for customer service. However, potential candidates should consider whether they are ready for the pressures of a high-service culture, especially in the banking sector.