Member Service Team Leader

CPA Australia

Hybrid flexibility – Enjoy the balance of working from home and in the office (minimum two days onsite). A tertiary qualification in business/management or customer experience is preferred, and you can work a rotational roster (8:30 am–8:00 pm)....

Last checked on April 29, 2026. We may earn a commission when you click through.

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Member Service Team Leader

CPA Australia

Updated 4 hours ago
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Melbourne 📅 2026-03-23

About this role

Hybrid flexibility – Enjoy the balance of working from home and in the office (minimum two days onsite). A tertiary qualification in business/management or customer experience is preferred, and you can work a rotational roster (8:30 am–8:00 pm). The Member Service Team Leader leads a contact

About the Company

CPA Australia is a leading accounting body in Australia, focusing on promoting the accounting profession and supporting members.

Key Highlights

  • Hybrid work model with flexibility between home and office.
  • Requires tertiary qualification in business or management.
  • Rotational roster from 8:30 am to 8:00 pm.
  • Opportunity to lead a customer service team.

💡 Honest Take: The hybrid setup is a plus, but the long hours on rotation can be tiring. Make sure you're ready for a busy contact centre environment.

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