Member Service Team Leader

CPA Australia

Hybrid flexibility – Enjoy the balance of working from home and in the office (minimum two days onsite). A tertiary qualification in business/management or customer experience is preferred, and you can work a rotational roster (8:30 am–8:00 pm)....

Last checked on April 30, 2026. We may earn a commission when you click through.

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Member Service Team Leader

CPA Australia

Updated 37 minutes ago
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Melbourne 📅 2026-03-23

About this role

Hybrid flexibility – Enjoy the balance of working from home and in the office (minimum two days onsite). A tertiary qualification in business/management or customer experience is preferred, and you can work a rotational roster (8:30 am–8:00 pm). The Member Service Team Leader leads a contact

About the Company

CPA Australia is a professional accounting body, dedicated to supporting the accounting profession and its members.

Key Highlights

  • Hybrid work model with a minimum of two days onsite
  • Rotational shifts between 8:30 am and 8:00 pm
  • Preferred background in business/management or customer experience
  • Leadership role in a customer service environment
  • Opportunity to improve member satisfaction and engagement

💡 Honest Take: This position offers flexibility but be ready for a demanding schedule. The mix of home and office work is a plus, but the shifts can be tough.

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