Member Service Team Leader

CPA Australia

Hybrid flexibility – Enjoy the balance of working from home and in the office (minimum two days onsite). A tertiary qualification in business/management or customer experience is preferred, and you can work a rotational roster (8:30 am–8:00 pm)....

Last checked on May 2, 2026. We may earn a commission when you click through.

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Member Service Team Leader

CPA Australia

Updated 1 hour ago
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Melbourne 📅 2026-03-23

About this role

Hybrid flexibility – Enjoy the balance of working from home and in the office (minimum two days onsite). A tertiary qualification in business/management or customer experience is preferred, and you can work a rotational roster (8:30 am–8:00 pm). The Member Service Team Leader leads a contact

About the Company

CPA Australia is a leading professional accounting body that supports its members with resources and services to advance their careers.

Key Highlights

  • Hybrid work model – minimum two days in the office.
  • Rotational shifts from 8:30 am to 8:00 pm.
  • Preferred tertiary qualification in business or customer experience.
  • Leadership role overseeing contact centre operations.
  • Opportunities for professional development.

💡 Honest Take: This job offers flexibility, but the rotating hours can be tough. Make sure you’re ready for the demands of a leadership role.

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