Member Service Team Leader

CPA Australia

Hybrid flexibility – Enjoy the balance of working from home and in the office (minimum two days onsite). A tertiary qualification in business/management or customer experience is preferred, and you can work a rotational roster (8:30 am–8:00 pm)....

Last checked on April 29, 2026. We may earn a commission when you click through.

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Member Service Team Leader

CPA Australia

Updated 36 minutes ago
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Melbourne 📅 2026-03-23

About this role

Hybrid flexibility – Enjoy the balance of working from home and in the office (minimum two days onsite). A tertiary qualification in business/management or customer experience is preferred, and you can work a rotational roster (8:30 am–8:00 pm). The Member Service Team Leader leads a contact

About the Company

CPA Australia is a leading professional association for accountants, advocating for the profession and providing members with resources and support.

Key Highlights

  • Hybrid work model – balance home and office days
  • Preferred qualification in business/management or customer experience
  • Rotational shifts from 8:30 am to 8:00 pm
  • Lead a contact centre team
  • Opportunity to enhance customer service delivery

💡 Honest Take: This job suits those who thrive in a structured environment and can handle the demands of team leadership. Be prepared for a mix of remote and onsite work.

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