Customer Service Representative

Recruite Agency

Join our contact centre in Kimberley as a Customer Service Representative, handling inquiries and ensuring customer satisfaction.

Last checked on June 11, 2026. We may earn a commission when you click through.

A solid opportunity for those looking to build a career in customer service within a supportive team.

✓ Full-time position with potential for growth. ✓ Supportive work environment in Kimberley. ✓ Opportunities for skills development and feedback.

Customer Service Representative

Recruite Agency

Updated 5 days ago

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You'll be redirected to za.jooble.org

Kimberley Full–Time

A solid opportunity for those looking to build a career in customer service within a supportive team.

About this role

Join our contact centre in Kimberley as a Customer Service Representative, handling inquiries and ensuring customer satisfaction.

About the Company

Recruite Agency focuses on connecting job seekers with suitable employment opportunities across various sectors.

Key Highlights

✓ Handle inbound customer calls and resolve inquiries.
✓ Identify upselling and cross-selling opportunities.
✓ Log customer interactions accurately.
✓ Support outbound calling campaigns.
✓ Provide feedback for process improvements.

💡 Honest Take: This role suits individuals who thrive in a fast-paced environment and enjoy helping others.

Pros

✓ Full-time position with potential for growth.
✓ Supportive work environment in Kimberley.
✓ Opportunities for skills development and feedback.

Cons

✗ Involves handling complex customer issues.
✗ May require long hours on the phone.
✗ Limited salary information available.

Best For: Ideal for those with strong communication skills and a passion for helping others.

Watch Out: Be prepared for high call volumes and the need to manage customer expectations effectively.

Apply for this position →

You'll be redirected to za.jooble.org

What Customers Say

Workers appreciate the supportive team culture but note the challenges of managing high call volumes.

Expert Review

This customer service role offers a chance to engage directly with clients while addressing their inquiries and concerns. The position requires a proactive attitude, particularly in identifying upselling opportunities. According to the job listing, representatives are expected to log all interactions accurately, which highlights the importance of record-keeping in customer service roles.

In addition to handling inbound calls, the role includes responsibilities like escalating complex issues and providing feedback to management. This can be both a benefit and a challenge, depending on your previous experience in customer service. Newcomers may need to adapt quickly to the demands of the position, especially in a vibrant setting like Kimberley.

Overall, while this position promises growth and skill development, candidates should be ready for a dynamic work environment. Those interested can find more details on the official job page here.

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