Call Center Representative

Cogent Infotech Corp.

Cogent Infotech Corp. seeks a Call Center Representative in Long Island City, NY for an onsite role. Requires prior customer service and call center experience.

Last checked on June 11, 2026. We may earn a commission when you click through.

If you're seeking a stable position with hands-on experience in customer service, this job fits the bill, but it's not for those wanting remote work options.

✓ Stable contract duration ✓ Onsite role fosters teamwork ✓ Develops customer service skills

Call Center Representative

Cogent Infotech Corp.

Updated 2 days ago

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New York On-site

If you're seeking a stable position with hands-on experience in customer service, this job fits the bill, but it's not for those wanting remote work options.

About this role

Cogent Infotech Corp. seeks a Call Center Representative in Long Island City, NY for an onsite role. Requires prior customer service and call center experience.

About the Company

Cogent Infotech Corp. specializes in providing IT services and staffing solutions across various sectors.

Key Highlights

✓ 6+ month contract position
✓ Onsite role with 35 hours per week
✓ Previous customer service experience required
✓ Utilize IT systems for information research
✓ Opportunity to enhance communication skills

💡 Honest Take: This role is ideal for entry-level candidates looking to gain experience in a structured environment, though it may lack flexibility.

Pros

✓ Stable contract duration
✓ Onsite role fosters teamwork
✓ Develops customer service skills
✓ Utilizes modern IT systems
✓ Entry-level friendly

Cons

✗ No remote work available
✗ Limited salary information provided
✗ Requires prior experience
✗ Potentially high stress environment
✗ Contract role may not offer benefits

Best For: Ideal for recent graduates or those transitioning into the customer service industry with relevant experience.

Watch Out: Be prepared for an onsite role and the potential challenges of handling customer inquiries under pressure.

Apply for this position →

You'll be redirected to talent.com

What Customers Say

Feedback from workers highlights a supportive team environment, though some mention the high-pressure nature of the job.

Expert Review

This Call Center Representative position at Cogent Infotech Corp. offers a structured environment ideal for entry-level candidates. With a contract lasting over six months and 35 hours of work per week, it provides a solid foundation for those entering the customer service field.

Candidates should note that previous customer service and call center experience is required, which may limit opportunities for those new to the job market. The role emphasizes using computer databases and information technology systems, making it suitable for tech-savvy individuals.

While the position fosters teamwork and communication skills, it lacks remote work options, which may deter some potential applicants. This role can be high-pressure, especially when managing customer inquiries, so prospective candidates should be prepared for a fast-paced environment.

Overall, if you’re looking for a stable entry-level position that allows you to develop customer service skills in a collaborative setting, this role may be a good fit. For more details, visit their listing at Talent.com.