Service Advisor

Caliberly

Join Caliberly as a Service Advisor, acting as the main point of contact for customers and the workshop team while ensuring exceptional communication and service coordination.

Last checked on June 12, 2026. We may earn a commission when you click through.

The Service Advisor position at Caliberly offers a solid opportunity for those passionate about customer service in the automotive sector.

✓ Customer-focused environment ✓ Opportunity to work directly with clients ✓ Hands-on experience in the automotive service industry

Service Advisor

Caliberly

Updated 20 hours ago

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Dubai

The Service Advisor position at Caliberly offers a solid opportunity for those passionate about customer service in the automotive sector.

About this role

Join Caliberly as a Service Advisor, acting as the main point of contact for customers and the workshop team while ensuring exceptional communication and service coordination.

About the Company

Caliberly is a customer-focused company dedicated to providing top-notch automotive service and repair solutions.

Key Highlights

✓ Primary customer contact for service coordination
✓ Focus on understanding customer concerns
✓ Ensure excellent communication throughout the service process
✓ Work closely with the workshop team

💡 Honest Take: This role is thrive in customer service and have a technical understanding of automotive needs, though it may not suit individuals looking for remote work.

Pros

✓ Customer-focused environment
✓ Opportunity to work directly with clients
✓ Hands-on experience in the automotive service industry
✓ Collaborative team atmosphere

Cons

✗ Position requires on-site presence in Dubai
✗ May involve dealing with dissatisfied customers
✗ Potentially high-pressure environment during peak times

Best For: This role is tailored for customer service enthusiasts with a passion for the automotive industry.

Watch Out: Prospective applicants should be prepared for the challenges of managing customer expectations and the demands of workshop operations.

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What Customers Say

Employees appreciate the collaborative team environment, though some mention the pressure of managing customer expectations.

Expert Review

A Service Advisor at Caliberly acts as the linchpin between customers and the workshop, ensuring clear communication and efficient service delivery. This role requires a blend of customer service skills and technical knowledge, ttractive for those keen on both areas. The position is based in Dubai, which may limit flexibility for remote work.

Successful candidates will find themselves in a dynamic environment, where understanding customer needs is paramount. The ability to empathize with clients and convey technical information clearly can significantly enhance the customer experience. However, the role may involve handling dissatisfied customers, which can be challenging during busy periods.

For those interested in automotive services but wary of sales pressures, the Service Advisor position offers a balanced approach, focusing on service quality rather than sales quotas. According to Caliberly's job posting, they prioritize customer satisfaction, but candidates should be ready to meet the demands of a fast-paced workshop environment. Access the full job details on Caliberly's page.

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