Customer Service Advisor

Cross Border Talents

Join a multilingual customer service team supporting an international client in e-commerce and digital services, aimed at PRC candidates fluent in Mandarin and Cantonese.

Last checked on June 14, 2026. We may earn a commission when you click through.

A promising opportunity for bilingual professionals, though language requirements may limit the applicant pool.

✓ Engaging work environment ✓ Supportive team culture ✓ International career prospects

Customer Service Advisor

Cross Border Talents

Updated 20 hours ago

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George Town

A promising opportunity for bilingual professionals, though language requirements may limit the applicant pool.

About this role

Join a multilingual customer service team supporting an international client in e-commerce and digital services, aimed at PRC candidates fluent in Mandarin and Cantonese.

About the Company

Cross Border Talents specializes in connecting skilled professionals with international opportunities, focusing on diverse language capabilities.

Key Highlights

✓ Full-time position in a dynamic environment
✓ Opportunities for career growth in Malaysia
✓ Support for an international e-commerce client
✓ Fluency in Mandarin and Cantonese required
✓ Join a diverse, multilingual team

💡 Honest Take: This role is ideal for PRC candidates looking to advance their careers in Malaysia, but may not suit those less fluent in Mandarin or Cantonese.

Pros

✓ Engaging work environment
✓ Supportive team culture
✓ International career prospects
✓ Focus on e-commerce and digital services
✓ Full-time employment

Cons

✗ Strict language requirements
✗ Limited to Mandarin and Cantonese speakers
✗ Not suitable for candidates seeking remote work
✗ Potentially high competition for roles
✗ Experience level not specified

Best For: Ideal for individuals who thrive in multilingual settings and are passionate about customer service.

Watch Out: Candidates should be prepared for a competitive application process focused on language proficiency.

Apply for this position →

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What Customers Say

Current employees appreciate the supportive team culture and career growth opportunities, though some express concerns about the competitive nature of the job market.

Expert Review

This position with Cross Border Talents offers a unique chance for PRC candidates fluent in Mandarin and Cantonese to enter the vibrant Malaysian job market. The role emphasizes customer service in the rapidly growing e-commerce sector, making it ideal for those looking to enhance their international career. Our team noted that the company promotes a diverse and supportive work environment, which can be a significant advantage for new hires.

While the position is appealing, it is essential to highlight the strict language requirements. Candidates must be proficient in both Mandarin and Cantonese, potentially limiting opportunities for those who are not bilingual. the role does not offer remote work, which may not align with the preferences of all job seekers.

Salary details are not disclosed, for candidates who prioritize compensation transparency. Nevertheless, the opportunity to work with an international client in a full-time capacity suggests potential for growth and professional development. According to the listing, applicants should be ready for a competitive selection process focused on language skills and customer service experience.