Required Skills/Competencies Strong employee relations background Expert knowledge of applicable labour laws in South Africa Customer service focused, superior communication and presentation skills Ability to interact effectively with all levels of management Strong organizational, time and project management skills Ability to manage multiple priorities and meet critical deadlines Ability to identify opportunities for improvement, develop action plans and implement solutions Strong interpersonal skills to make recommendations & decisions based on solid assumptions Results-oriented, adaptable with proven drive & follow-through in a fast paced, results driven environment Demonstrated initiative and ability to work independently, as well as in a team setting Critical thinking, analytical, and problem-solving skills balanced with creativity Ability to work collaboratively and influence up and across levels, functions, divisions, within organization. Confidence in providing guidance and direction to those up, down and across the organization Proficient in MS Office Suite Preferred Qualifications: Masters in Human Resources or Industrial Relations HR Certification such as SABPP, CIPD, PHR