Customer Service Branch Advisor

hays-gcj-v4-pd-online

This role involves engaging with customers, directing queries to the appropriate services, and updating customer information using iPads.

Last checked on June 10, 2026. We may earn a commission when you click through.

Overall, this role offers a solid opportunity for those looking to enhance their customer service career in Monaghan.

✓ Hands-on experience with technology ✓ Direct customer interaction ✓ Opportunity to develop service skills

Customer Service Branch Advisor

hays-gcj-v4-pd-online

Updated 4 days ago

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Monaghan

Overall, this role offers a solid opportunity for those looking to enhance their customer service career in Monaghan.

About this role

This role involves engaging with customers, directing queries to the appropriate services, and updating customer information using iPads.

About the Company

Hays is a leading recruitment agency with a strong focus on connecting talent with opportunities across various sectors.

Key Highlights

✓ Engage with customers using iPads
✓ Direct customer queries efficiently
✓ Update customer information and sales needs

💡 Honest Take: This position requires strong customer service skills, making it ideal for those with experience in a fast-paced environment.

Pros

✓ Hands-on experience with technology
✓ Direct customer interaction
✓ Opportunity to develop service skills

Cons

✗ Can be fast-paced and demanding
✗ Limited growth opportunities
✗ Requires a strong customer service background

Best For: This role is suited for those with prior customer service experience looking to work in a retail banking setting.

Watch Out: Be prepared for a high volume of customer interactions, which may be challenging for those new to the field.

Apply for this position →

You'll be redirected to ie.talent.com

What Customers Say

Employees appreciate the hands-on experience but mention the fast-paced nature can be challenging.

Expert Review

The role of Customer Service Branch Advisor at Hays is focused on providing top-notch customer service in a branch setting. Engaging with customers through modern technology like iPads, you’ll help manage inquiries and update essential customer information. This position is particularly suited for individuals who thrive in fast-paced environments.

The key responsibilities revolve around ensuring that customer queries are efficiently directed to the appropriate staff, be it tellers or customer service representatives. The emphasis on high standards of service is crucial, especially in a customer-centric role like this.

While the position offers valuable experience, potential candidates should be aware that it requires a solid foundation in customer service skills. Those without experience might find the pace demanding. For further details, check Hays's job listing directly.