Service Advisor

Sandown Group

This role focuses on maximising workshop profitability while ensuring exceptional customer satisfaction through after-sales service sales.

Last checked on June 13, 2026. We may earn a commission when you click through.

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A strong opportunity for those looking to combine sales with customer service in the automotive sector.

✓ Opportunities for career growth ✓ Dynamic work environment ✓ Direct impact on customer satisfaction

Service Advisor

Sandown Group

Updated 16 hours ago
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Newbury

A strong opportunity for those looking to combine sales with customer service in the automotive sector.

About this role

This role focuses on maximising workshop profitability while ensuring exceptional customer satisfaction through after-sales service sales.

About the Company

Sandown Group is a prominent automotive dealer group known for its commitment to customer service and a wide range of vehicle offerings.

Key Highlights

  • Maximise workshop profitability
  • Exceed customer expectations
  • Engage in after-sales service sales
  • Collaborate with the Service Team Manager
  • Enhance customer satisfaction

💡 Honest Take: This position is ideal for individuals who thrive in a fast-paced, customer-centric environment but may be challenging for those who prefer less direct sales pressure.

Pros

  • Opportunities for career growth
  • Dynamic work environment
  • Direct impact on customer satisfaction
  • Involvement in diverse automotive services

Cons

  • Sales targets may add pressure
  • Requires strong customer interaction
  • Potentially long hours during peak times

Best For: Ideal for those with a background in customer service and sales, particularly in the automotive industry.

Watch Out: Be prepared for the demands of balancing sales targets with customer satisfaction.

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What Customers Say

Workers appreciate the supportive team environment and opportunities for growth but note the pressure from sales targets.

Expert Review

The Service Advisor role at Sandown Group is an integral position designed to drive workshop profitability while ensuring a satisfying customer experience. The focus on after-sales services means candidates should be comfortable with sales aspects alongside customer interaction. Success in this role hinges on building strong relationships with customers and effectively promoting services that meet their needs.

Candidates can expect a dynamic environment, where the ability to multitask and manage customer queries is essential. The Service Team Manager plays a crucial role in guiding the team and ensuring that all aspects of the after-sales experience are . With opportunities for career progression, this position is appealing for those looking to grow in the automotive sector.

However, potential applicants should consider the inherent pressure of meeting sales targets, which can add a layer of stress. The need for excellent communication skills and a proactive approach to customer service cannot be overstated. According to the official job listing on Sandown Group's page, this role is well-suited for those who are both sales-oriented and customer-focused, responsibilities in the automotive industry.

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