Registered Financial Customer Service Professional

Empower Annuity Insurance Company of America

Join Empower as a Registered Financial Customer Service Professional, helping customers achieve financial freedom in a supportive, flexible work environment.

Last checked on June 13, 2026. We may earn a commission when you click through.

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Empower offers a dynamic workplace for those looking to grow in the financial services sector, but the location requirement may be a drawback for some.

✓ Competitive salary range ✓ Strong emphasis on work-life balance ✓ Diverse benefits package

Registered Financial Customer Service Professional

Empower Annuity Insurance Company of America

Updated 21 hours ago
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Phoenix Hybrid $41.6k–$57.1k/yr Full-Time

Empower offers a dynamic workplace for those looking to grow in the financial services sector, but the location requirement may be a drawback for some.

About this role

Join Empower as a Registered Financial Customer Service Professional, helping customers achieve financial freedom in a supportive, flexible work environment.

About the Company

Empower Annuity Insurance Company of America focuses on transforming financial lives while promoting internal mobility and community service.

Key Highlights

  • Salary range of $41,600–$57,125 annually
  • Flexible hybrid work environment
  • Comprehensive benefits package including medical, dental, and 401(k)
  • Opportunity for career growth through internal mobility
  • Requires FINRA Series 6 and Series 63 certifications

💡 Honest Take: This role is suited for individuals passionate about customer service and finance, but it may not appeal to those seeking complete remote work flexibility.

Pros

  • Competitive salary range
  • Strong emphasis on work-life balance
  • Diverse benefits package
  • Commitment to community service
  • Opportunities for internal advancement

Cons

  • Must reside within the territory
  • Hybrid model may not suit everyone
  • Certification requirements can be a barrier for some
  • Entry-level experience expected
  • Not fully remote

Best For: Ideal for customer service professionals looking to transition into the financial sector with a reputable company.

Watch Out: Be prepared for the certification process; obtaining FINRA licenses is necessary for this role.

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What Customers Say

Employees praise the supportive culture and growth opportunities, though some express concerns about the hybrid work model.

Expert Review

Working at Empower provides shape financial futures while fostering personal growth. The salary range of $41,600 to $57,125 is competitive for entry-level roles in finance. Employees appreciate the flexible work environment, which promotes a healthy work-life balance.

The company places a strong emphasis on community engagement, encouraging associates to volunteer, which enhances workplace culture. However, the requirement to reside in Phoenix or surrounding areas may limit potential applicants seeking fully remote positions.

While the role offers a clear path for career advancement, the certification requirements (FINRA Series 6 and 63) could be a hurdle for some candidates. Overall, Empower provides a supportive environment for those ready to embark on a career in financial services, but the hybrid work model might not be ideal for everyone. For more details, check out their listing here.

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