Retail Security Officer

Certis-f2763f46

Join Certis-f2763f46 as a Retail Security Officer in Kalgoorlie, WA, where you'll ensure safety while delivering top-notch customer service.

Last checked on June 2, 2026. We may earn a commission when you click through.

If you enjoy interacting with the public while ensuring safety, this position offers a rewarding experience.

✓ Engaging work atmosphere ✓ Opportunity to develop conflict resolution skills ✓ Full-time employment

Retail Security Officer

Certis-f2763f46

Updated 13 days ago

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Western Australia

If you enjoy interacting with the public while ensuring safety, this position offers a rewarding experience.

About this role

Join Certis-f2763f46 as a Retail Security Officer in Kalgoorlie, WA, where you'll ensure safety while delivering top-notch customer service.

About the Company

Certis-f2763f46 is a leading provider of integrated security solutions across various sectors, prioritising safety and customer service.

Key Highlights

✓ Customer-facing role in a dynamic retail environment
✓ Conduct security checks and monitor activities
✓ Requires Security Licence (Classification 1A)
✓ Focus on de-escalation and customer care
✓ Full-time position in Kalgoorlie, WA

💡 Honest Take: This role is ideal for those with a strong customer service background and a knack for conflict resolution, but it may not suit individuals seeking a quieter work environment.

Pros

✓ Engaging work atmosphere
✓ Opportunity to develop conflict resolution skills
✓ Full-time employment
✓ Essential role in retail security
✓ Supportive team environment

Cons

✗ High-pressure situation management
✗ Limited salary information available
✗ Requires specific certification
✗ Shift work may be necessary
✗ Potential for confrontational encounters

Best For: This role is for those interested in security and customer service, particularly in retail settings.

Watch Out: Be prepared for the possibility of dealing with difficult situations in a retail context.

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Expert Review

In the role of Retail Security Officer at Certis-f2763f46, employees must balance safety and customer service effectively. The job demands a Security Licence (Classification 1A) and the ability to navigate a high-energy retail environment. It's not just about monitoring—de-escalation skills are critical as employees often face potentially confrontational situations.

The focus on customer care positions this role uniquely within the security sector. Unlike standard security positions that may lean heavily on enforcement, this role prioritises a welcoming atmosphere while ensuring safety. Candidates should be prepared for a full-time commitment in Kalgoorlie, WA, and possess strong interpersonal skills.

While the role offers engaging challenges and the chance to make a real difference in customer experiences, the lack of specific salary details may concern some applicants. Potential candidates should consider the intensity of the environment, which can be demanding but also rewarding for those who thrive in dynamic settings. More details can be found on Certis's official page.