Customer Service Administrator

Coalesce Recruitment Limited

Join a nationwide service provider as a Customer Service Administrator, offering a salary of £27,000 - £28,500 with benefits including 20 days holiday.

Last checked on June 20, 2026. We may earn a commission when you click through.

With a starting salary of £27,000, this role offers decent pay for entry-level positions, but may disappoint experienced candidates seeking higher compensation. The benefits package is a plus.

✓ Decent salary for entry-level roles ✓ Comprehensive benefits package ✓ Stable employment with a nationwide provider

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Customer Service Administrator

Coalesce Recruitment Limited

Updated 1 month ago

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Bristol £27k–£28.5k

With a starting salary of £27,000, this role offers decent pay for entry-level positions, but may disappoint experienced candidates seeking higher compensation. The benefits package is a plus.

About this role

Join a nationwide service provider as a Customer Service Administrator, offering a salary of £27,000 - £28,500 with benefits including 20 days holiday.

About the Company

Coalesce Recruitment Limited is a recruitment agency specialising in connecting candidates with job opportunities across various sectors.

Key Highlights

✓ Competitive salary of £27,000 - £28,500
✓ 20 days holiday plus bank holidays
✓ Pension and life assurance benefits
✓ Opportunity for career growth in a nationwide company
✓ Full-time position with a supportive team

💡 Honest Take: This role is suitable for those with customer service experience, but the salary range may not attract senior professionals.

Pros

✓ Decent salary for entry-level roles
✓ Comprehensive benefits package
✓ Stable employment with a nationwide provider
✓ Opportunity to develop customer service skills
✓ Clear career progression paths

Cons

✗ Salary may be low for experienced candidates
✗ Position not remote
✗ Limited information on company culture
✗ Potentially high workload in busy periods
✗ Job may lack variety over time

Best For: Ideal for candidates with previous customer service experience seeking stable employment in Bristol.

Watch Out: Be prepared for a potentially fast-paced environment, especially during peak service times.

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What Customers Say

Feedback from current employees highlights the supportive environment but raises concerns about workload during busy periods.

Expert Review

The role of Customer Service Administrator with Coalesce Recruitment Limited offers a competitive salary range of £27,000 to £28,500. While this is appealing for entry-level candidates, those with more experience might find it less attractive. The 20 days holiday and benefits such as pension and life assurance provide a solid foundation for new employees.

In terms of skills development, this role presents an opportunity to enhance customer service abilities within a nationwide service provider. However, the job's non-remote format may deter some applicants, especially in the current context where flexible working is increasingly valued.

The company’s culture and support system are not well detailed, which could be a consideration for candidates prioritising workplace environment. Those interested should visit the official listing for further insights on the working conditions and expectations.