Customer Service Representative - Bilingual

TTEC

Join TTEC as a bilingual customer service representative, assisting customers with their healthcare needs through thoughtful engagement and accurate information.

Last checked on June 2, 2026. We may earn a commission when you click through.

This role offers a solid entry into customer service, especially for bilingual candidates looking to make an impact in healthcare.

✓ Opportunity to enhance customer service skills ✓ Engaging work environment ✓ Potential for full-time employment

Customer Service Representative - Bilingual

TTEC

Updated 13 days ago

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Santa Clara

This role offers a solid entry into customer service, especially for bilingual candidates looking to make an impact in healthcare.

About this role

Join TTEC as a bilingual customer service representative, assisting customers with their healthcare needs through thoughtful engagement and accurate information.

About the Company

TTEC specializes in customer experience solutions, delivering high-quality service across various industries.

Key Highlights

✓ Bilingual communication skills required
✓ Engage with customers to understand their needs
✓ Manage a high volume of customer interactions
✓ Focus on quality and professionalism

💡 Honest Take: This position is ideal for individuals who thrive in fast-paced environments and enjoy helping others navigate complex healthcare options.

Pros

✓ Opportunity to enhance customer service skills
✓ Engaging work environment
✓ Potential for full-time employment

Cons

✗ High call volume can be stressful
✗ Limited salary information available
✗ In-person position may not suit everyone

Best For: This role is suited for entry-level candidates looking to start their career in customer service.

Watch Out: Candidates should be prepared for a demanding workload and high expectations regarding professionalism.

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What Customers Say

Employees appreciate the supportive work environment but note the challenges of handling a high call volume.

Expert Review

The customer service representative position at TTEC calls for bilingual candidates ready to assist customers with healthcare inquiries. Engaging thoughtfully with callers is key, as the role involves navigating complex options efficiently.

While the job is rewarding, it demands the ability to manage a high volume of calls while maintaining quality service. This can be challenging, particularly for those new to customer service. The lack of salary specifics is another factor to consider, making it hard to gauge the financial benefits of the role.

TTEC has built a reputation for providing excellent customer service solutions across several sectors, but employees may experience pressure from call volumes. If you're passionate about helping others and thrive under pressure, this could be a fulfilling opportunity. More details about the position can be found on TTEC's official page.