IT Service Delivery Manager

Probe CX

The IT Service Delivery Manager will oversee governance of technology and digital platforms to enhance employee user experience at Probe CX.

Last checked on June 13, 2026. We may earn a commission when you click through.

An exciting opportunity for professionals looking to shape digital experiences in a dynamic environment.

✓ Focus on technology and user experience. ✓ Opportunity to lead digital transformation. ✓ Collaborative work environment.

IT Service Delivery Manager

Probe CX

Updated 2 days ago

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An exciting opportunity for professionals looking to shape digital experiences in a dynamic environment.

About this role

The IT Service Delivery Manager will oversee governance of technology and digital platforms to enhance employee user experience at Probe CX.

About the Company

Probe CX is a leading provider of customer experience solutions, focusing on technology and digital transformation.

Key Highlights

✓ Lead technology governance initiatives.
✓ Enhance employee user experience across platforms.
✓ Uplift ways of working within the organization.
✓ Drive digital transformation projects.

💡 Honest Take: This role is ideal for those passionate about technology governance and improving user experiences, but may require extensive collaboration.

Pros

✓ Focus on technology and user experience.
✓ Opportunity to lead digital transformation.
✓ Collaborative work environment.

Cons

✗ May involve complex stakeholder management.
✗ Role demands strong leadership skills.
✗ Not suitable for those preferring isolated work.

Best For: Ideal for experienced professionals in IT service management and digital transformation.

Watch Out: Candidates should prepare for potential challenges in implementing changes across diverse teams.

Apply for this position →

You'll be redirected to ph.talent.com

What Customers Say

Employees appreciate the focus on innovation and collaboration, though some mention the challenges of managing diverse teams.

Expert Review

This position at Probe CX offers a chance to shape the future of technology governance within the company. With a focus on employee user experience, the IT Service Delivery Manager will play a pivotal role in driving digital transformation initiatives. The company's commitment to enhancing ways of working means you'll be at the forefront of .

Expect to engage with various stakeholders, managing their expectations while implementing improvements. This requires technical expertise but also excellent communication skills. Collaboration is key, as you'll need to align diverse teams toward common goals.

While the role is rewarding, it comes with its challenges—especially in stakeholder management and leading change. If you're someone who thrives in dynamic environments and is passionate about technology, this could be a perfect fit. For more details, check the listing on Probe CX's page at Talent.com.