Client Services Administrator

AtripleA recruitment & temps

Join a leading long-term insurance firm as a Client Services Administrator, providing first-line support and managing client queries.

Last checked on June 24, 2026. We may earn a commission when you click through.

The monthly salary of R16,000 is competitive for this role, but the demands for high retention and client satisfaction may be challenging. It's a solid opportunity for those experienced in client services.

✓ Competitive salary for the industry ✓ Opportunity to grow within a leading company ✓ Direct client interaction enhances skills

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Client Services Administrator

AtripleA recruitment & temps

Updated 1 month ago

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You'll be redirected to jobmail.co.za

KuGompo City Full-Time

About this role

Join a leading long-term insurance firm as a Client Services Administrator, providing first-line support and managing client queries.

About the Company

AtripleA Recruitment & Temps specialises in connecting talented individuals with opportunities in various sectors, including finance.

Key Highlights

✓ Offer professional support to clients and sales teams
✓ Manage policy details and client communications
✓ Resolve queries efficiently across departments
✓ Maintain a high business retention rate
✓ Handle client complaints with care

💡 Honest Take: This role is ideal for individuals with strong customer service skills, particularly in the insurance sector.

Pros

✓ Competitive salary for the industry
✓ Opportunity to grow within a leading company
✓ Direct client interaction enhances skills
✓ Structured environment with clear procedures

Cons

✗ High-pressure environment to meet client expectations
✗ Potentially limited career advancement opportunities
✗ Requires strong problem-solving skills

Best For: Those with experience in client relations and a background in long-term insurance will thrive in this role.

Watch Out: Be prepared for a fast-paced, demanding work environment where client satisfaction is paramount.

Apply for this position →

You'll be redirected to jobmail.co.za

Expert Review

This role is pivotal in ensuring client satisfaction within the long-term insurance industry. The salary of R16,000 per month is appealing, especially for those with relevant experience. The position requires a strong focus on client services, including managing policy details and resolving complaints.

Working in East London, candidates will interact directly with clients, making effective communication skills essential. that while the role offers a chance to develop professionally, the pressure to maintain a high retention rate can be . According to the job listing on JobMail, successful candidates will need to navigate complex client queries efficiently.

Overall, this position is best suited for individuals who thrive in a structured environment and possess a strong aptitude for client service. It offers a valuable opportunity to gain experience in a reputable firm, but candidates should be aware of the challenges that come with high client expectations.