Shift Leader - Customer Service Associate

Potbelly - Glen Ellyn DT

You want to delight customers with great food and good vibes - You are friendly and customer service oriented - You have strong written and verbal communication skills - You enjoy problem-solving...

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Shift Leader - Customer Service Associate

Potbelly - Glen Ellyn DT

Updated 1 day ago
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Glen Ellyn 📅 2026-04-07

About this role

You want to delight customers with great food and good vibes - You are friendly and customer service oriented - You have strong written and verbal communication skills - You enjoy problem-solving - You enjoy higher levels of noise from music, customer and employee traffic - Y

About the Company

Potbelly is a popular restaurant chain known for its delicious sandwiches and inviting atmosphere.

Key Highlights

  • Focus on delivering excellent customer service
  • Strong communication skills required
  • Enjoy a lively, bustling environment
  • Problem-solving is a key part of the role
  • Opportunity to lead and support a team

💡 Honest Take: This position is ideal for those who thrive in energetic settings and enjoy direct customer interaction, but it may not suit individuals seeking a quieter work environment.

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