Work-from-Home Customer Support - French Speaking

TalentPop App

Are you fluent in French and English? Do you enjoy helping people and finding solutions? Join our remote team and make a real impact by providing friendly, helpful support from the comfort of your...

إعلان

Work-from-Home Customer Support - French Speaking

TalentPop App

تم التحديث 22 hours ago
قدم طلبك الآن
Casablanca بعيد À Plein Temps

حول هذا الدور

Are you fluent in French and English? Do you enjoy helping people and finding solutions? Join our remote team and make a real impact by providing friendly, helpful support from the comfort of your home. What You’ll Do As a Customer Support Representative, you’ll be assisting French-speaking customers via calls, chat, and email. You’ll answer questions, solve problems, and make sure each customer leaves the conversation feeling heard and helped. Your Main Tasks • Provide support in French and English through voice and chat • Help troubleshoot customer issues quickly and kindly • Personalize each interaction to make customers feel valued • Collaborate with your teammates for smooth, consistent service • Share feedback to help improve how we do things What You’ll Need • At least 1 year of remote/online customer service or call center experience • Experience with bilingual customer support is an advantage. • Fluent in written and spoken French and English • Great communication and problem-solving skills • Familiarity with tools like Gorgias, Zendesk, Shopify, or similar is a bonus • Calm under pressure and focused on solutions • E-commerce or CRM experience is a plus Work-from-Home Requirements • A personal computer/laptop (at least i5 processor) • Reliable internet with 15 Mbps+ download/upload speed Perks & Benefits • Competitive salary with regular performance reviews • Paid time off to rest and recharge • Monthly health stipend • Bonuses based on performance • 100% remote work – no commute, ever! Why You’ll Love Working with Us We’re a growing company that values people—not just metrics. If you’re ready to grow your career, make customers happy, and work with a team that truly supports you—we’d love to hear from you. Apply today and let’s make great things happen together!

عن الشركة

TalentPop App هي منصة تسعى لتوفير دعم عملاء متميز عبر الإنترنت.

النقاط الرئيسية

  • فرصة للعمل عن بعد من راحة منزلك
  • تقديم الدعم للعملاء الناطقين بالفرنسية والإنجليزية
  • فرصة لتحسين مهارات التواصل وحل المشكلات
  • التعاون مع فريق لدعم تجربة العملاء بشكل أفضل

💡 خذ صادقة: هذه الوظيفة مناسبة لمن يحب العمل من المنزل، لكن قد تحتاج إلى مهارات قوية في إدارة الوقت والضغط، خاصة في أوقات الذروة.

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