Japanese Speaking Support Agent

Cross Border Talents

Join Cross Border Talents as a Customer Success Specialist, assisting customers in Japanese via phone and email for a seamless shopping experience.

Last checked on July 6, 2026. We may earn a commission when you click through.

This position offers a solid opportunity for those fluent in Japanese, but the lack of remote work may deter some candidates. It's best suited for individuals looking to build a career in customer service.

✓ Opportunity to use Japanese language skills. ✓ Potential for career growth in customer service. ✓ Engaging work environment in Kuala Lumpur.

Japanese Speaking Support Agent

Cross Border Talents

Updated 3 hours ago

Apply now →

You'll be redirected to my.talent.com

Kuala Lumpur

About this role

Join Cross Border Talents as a Customer Success Specialist, assisting customers in Japanese via phone and email for a seamless shopping experience.

About the Company

Cross Border Talents specializes in connecting global talent with businesses, focusing on customer service roles.

Key Highlights

✓ Support customers in Japanese over calls and emails.
✓ Primary contact for customer inquiries.
✓ Contribute to enhancing customer satisfaction.
✓ Work in a dynamic team environment.
✓ Located in Kuala Lumpur.

💡 Honest Take: This role is ideal for bilingual individuals who enjoy helping others, but may be less appealing for those seeking remote work options.

Pros

✓ Opportunity to use Japanese language skills.
✓ Potential for career growth in customer service.
✓ Engaging work environment in Kuala Lumpur.

Cons

✗ Position is not remote.
✗ Specific language requirement limits applicant pool.
✗ Salary details are not disclosed.

Best For: Ideal for individuals who thrive in a team setting and enjoy direct customer interaction.

Watch Out: Potential applicants should consider the lack of remote flexibility and the requirement for Japanese fluency.

Apply for this position →

You'll be redirected to my.talent.com

Expert Review

This position with Cross Border Talents is focused on providing customer support in Japanese, making it suitable for bilingual individuals. The role involves responding to inquiries via phone and email, allowing you to engage directly with customers. The emphasis on customer satisfaction is a key aspect of this job, essential for anyone looking to excel in customer service.

While the company offers a vibrant work environment in Kuala Lumpur, the non-remote nature of the position may limit appeal for those who prefer flexibility. the specific language requirements could narrow the applicant pool, making it crucial for candidates to be proficient in Japanese. Details regarding salary are not provided, which could lead to uncertainty for potential applicants.

this role is a great match for those who are passionate about customer service and fluent in Japanese. However, it might not be the best fit for those seeking remote work or looking for more transparent salary information. For further insights, refer to the official listing on Cross Border Talents' page.