Service Advisor - Motor Trade Job

Richard Abson Group

The Role: As a Service Advisor / Service Receptionist, you will: * Act as the first point of contact for customers, delivering outstanding service * Handle customer enquiries and provide technical information on vehicle servicing and repairs *...

Last checked on May 18, 2026. We may earn a commission when you click through.

If you're looking to start or advance your career in the motor trade, this position could be a solid fit.

✓ Great for car enthusiasts ✓ Opportunity to develop customer service skills ✓ Stable work environment

Service Advisor - Motor Trade Job

Richard Abson Group

Updated 9 hours ago

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Manchester 📅 2026-05-01

If you're looking to start or advance your career in the motor trade, this position could be a solid fit.

About this role

The Richard Abson Group is a reputable recruitment agency specialising in the motor trade industry, connecting skilled professionals with leading automotive businesses.

About the Company

Richard Abson Group specialises in motor trade recruitment, connecting skilled professionals with leading automotive businesses.

Key Highlights

✓ First point of contact for customers
✓ Provide technical information on vehicle servicing
✓ Keep customers updated on vehicle progress
✓ Deliver outstanding customer service
✓ Engage with customers effectively

💡 Honest Take: This job is ideal for those who thrive in customer-facing roles and have a keen interest in the automotive industry.

Pros

✓ Great for car enthusiasts
✓ Opportunity to develop customer service skills
✓ Stable work environment
✓ Direct interaction with customers

Cons

✗ Potentially high-pressure environment
✗ May involve dealing with dissatisfied customers
✗ Limited salary information available
✗ Not suitable for those seeking remote work

Best For: This position suits those with excellent communication skills and a willingness to learn about vehicle maintenance and repairs.

Watch Out: Be prepared for a fast-paced role where you'll need to manage multiple customer enquiries simultaneously.

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What Customers Say

Workers appreciate the customer interaction but note the challenges of managing high-pressure situations.

Expert Review

If you're keen on the motor trade, being a Service Advisor is a great way to get involved. You'll be the frontline contact for customers, ensuring they receive top-notch service. This job requires not just knowledge of vehicles but also strong communication skills, as you'll need to explain technical issues clearly.

Expect a busy workday where multitasking is key. Keeping customers informed about their vehicle's progress is essential, and you may have to handle complaints or queries on the spot. The role is perfect for those who enjoy a dynamic environment and have a genuine interest in cars.

Salary details aren't disclosed, which can be a downside, but the experience gained here can be invaluable for career progression in the automotive sector. According to Richard Abson Group's page, they focus on matching talent with opportunities, so you might find other roles that fit your skills too.