Customer Service Officer - VIC

Daikin

Join Daikin Australia as a Customer Service Officer, managing customer portfolios through phone and email communication.

Last checked on May 27, 2026. We may earn a commission when you click through.

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If you’re looking for stability and a supportive work culture, this role at Daikin could be a good fit.

✓ Full-time, permanent employment ✓ Positive team atmosphere ✓ Direct customer interaction

Customer Service Officer - VIC

Daikin

Updated 3 minutes ago
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au Full Time 📅 2026-03-17

If you’re looking for stability and a supportive work culture, this role at Daikin could be a good fit.

About this role

Daikin Australia is a leading provider of air conditioning solutions, committed to sustainability and customer satisfaction.

About the Company

Daikin is a leading manufacturer of air conditioning systems, known for innovation and quality in climate control solutions.

Key Highlights

  • Permanent full-time position
  • Manage an assigned customer portfolio
  • Collaborative work environment
  • Positive team culture
  • Direct communication with customers

💡 Honest Take: This job suits those who enjoy working in customer service and thrive in a team-oriented setting.

Pros

  • Full-time, permanent employment
  • Positive team atmosphere
  • Direct customer interaction
  • Reputable company in the industry
  • Opportunities for growth

Cons

  • Not remote
  • Customer service can be demanding
  • Limited salary information available
  • May require handling difficult customer situations
  • Potential for overtime during peak periods

Best For: Ideal for those with strong communication skills and a desire to work collaboratively.

Watch Out: Be prepared for the demands of customer service, which can be hectic at times.

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What Customers Say

Employees appreciate the team culture but note the challenges of high-pressure customer interactions.

Expert Review

Working as a Customer Service Officer at Daikin means joining a respected company in the air conditioning sector. The position is permanent and full-time, which offers stability in employment. Your primary duties will involve managing a customer portfolio, requiring effective communication via phone and email.

Daikin fosters a positive team culture, n appealing environment for those who thrive in collaborative settings. However, the job may not be suitable for everyone, especially those who find customer service challenging. You might encounter demanding situations, particularly during peak seasons, so resilience is key.

While the specifics of the pay aren't disclosed, the company's reputation suggests for the industry. According to Daikin’s official site, they value employee development, which could lead to future growth opportunities. If you enjoy helping customers and want a stable role without the remote flexibility, this could be .

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