Customer Service Officer - Fixed Term

Sedgwick

In this frontline role, you'll support customers as they lodge insurance claims, providing calm, compassionate and professional service when it matters most. Minimum of 1-2 years customer service...

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Customer Service Officer - Fixed Term

Sedgwick

Updated 4 hours ago
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Wollongong 📅 2026-04-13

About this role

In this frontline role, you'll support customers as they lodge insurance claims, providing calm, compassionate and professional service when it matters most. Minimum of 1-2 years customer service experience preferred. Deliver high-quality customer service to internal and external stakeholders.

About the Company

Sedgwick is a global provider of technology-enabled risk, benefits, and integrated business solutions, dedicated to helping businesses manage their risks effectively.

Key Highlights

  • Support customers with insurance claims through professional service
  • Ideal for candidates with 1-2 years customer service experience
  • Opportunity to work in a compassionate and supportive environment
  • Contribute to a team focused on high-quality service delivery

💡 Honest Take: This role is perfect for those passionate about customer service, but be prepared for the emotional challenges of handling claims during difficult times.

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