Part-Time Retail Service Consultant

Singtel Group

Optus is seeking a part-time Retail Service Consultant in Strathpine to provide personalised customer care and assist with store operations.

Last checked on September 6, 2026. We may earn a commission when you click through.

✓ Flexible working hours ✓ Team-oriented environment ✓ Focus on customer engagement

Part-Time Retail Service Consultant

Singtel Group

Updated 9 days ago

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Strathpine Part Time

This position is great for those looking for part-time work in retail with a focus on customer service. However, it may not suit everyone, particularly those who prefer predictable hours or less customer interaction.

About this role

Optus is seeking a part-time Retail Service Consultant in Strathpine to provide personalised customer care and assist with store operations.

About the Company

Optus, part of the Singtel Group, is a major player in the Australian telecommunications market, known for its customer service and network coverage.

Key Highlights

✓ Part-time role with flexible hours
✓ Focus on customer needs and personalised service
✓ Opportunity to work in a dynamic retail environment
✓ Team-based approach to store operations

💡 Honest Take: While the role promises flexibility, retail positions can be unpredictable, especially during peak hours. The emphasis on customer empathy suggests that the job may involve challenging interactions with customers, which isn't always highlighted in job ads.

Pros

✓ Flexible working hours
✓ Team-oriented environment
✓ Focus on customer engagement

Cons

✗ Potentially high-pressure during busy periods
✗ Retail hours may include weekends and evenings
✗ Salary not disclosed

Best For: This role is suited to students or others looking to supplement their income while gaining experience in the retail sector.

Watch Out: Be prepared for variability in hours and a fast-paced environment, particularly during peak times.

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Expert Review

The part-time Retail Service Consultant role at Optus can be appealing due to its flexible hours, making it suitable for students or those seeking supplementary income. However, the retail environment can be unpredictable, especially during busy periods, which may lead to stress. The focus on customer empathy means staff will often deal with challenging customer interactions that aren't always clearly outlined in the job description.

the absence of disclosed salary details could be a red flag for some applicants. Before applying, it's wise to consider how the role fits into your overall career plans, especially predictable hours. Customer service roles can vary greatly, and understanding expectations will be crucial.

For more details on the role, visit Optus' official listing page for the position.