Customer Service Specialist - Lodging & Tourism Account

TDCX

Join TDCX as a Customer Service Specialist for the Lodging & Tourism Account, supporting leading global brands with your expertise in Thai.

Last checked on August 16, 2026. We may earn a commission when you click through.

This position is a great fit for Thai speakers looking to enter the customer service field in tourism. However, it may lack flexibility with no remote working options.

✓ Engaging work in the tourism sector ✓ Chance to develop language skills ✓ Supportive team culture

Customer Service Specialist - Lodging & Tourism Account

TDCX

Updated 10 days ago

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Malaysia

This position is a great fit for Thai speakers looking to enter the customer service field in tourism. However, it may lack flexibility with no remote working options.

About this role

Join TDCX as a Customer Service Specialist for the Lodging & Tourism Account, supporting leading global brands with your expertise in Thai.

About the Company

TDCX is a customer experience solutions provider that partners with top brands to deliver innovative customer service.

Key Highlights

✓ Opportunity to work with global brands
✓ Supportive and innovative team environment
✓ Utilize Thai language skills
✓ Career growth potential
✓ Engage in the dynamic tourism sector

💡 Honest Take: This role is ideal for those with a passion for customer service and a proficiency in Thai who want to work in a vibrant industry.

Pros

✓ Engaging work in the tourism sector
✓ Chance to develop language skills
✓ Supportive team culture
✓ Career advancement opportunities
✓ Diverse work environment

Cons

✗ No remote work option
✗ Language requirement limits applicant pool
✗ Potentially high-pressure environment
✗ Lack of specified salary range
✗ May require flexible hours

Best For: Ideal for individuals eager to grow their careers in a vibrant and innovative company.

Watch Out: Consider the lack of remote work and potentially unpredictable hours before applying.

Apply for this position →

You'll be redirected to my.talent.com

What Customers Say

Employees appreciate the supportive team environment but have noted the demanding nature of the work.

Expert Review

This position at TDCX offers work closely with leading tourism brands while utilizing your Thai language skills. The role focuses on delivering exceptional customer service, which is crucial in this fast-paced industry. that there is no remote work option, for some candidates.