Customer Advisor

Hays

Join a reputable public sector organization as a Customer Advisor, being the first point of contact for customers and ensuring a positive experience.

Last checked on September 9, 2026. We may earn a commission when you click through.

✓ Stable employment in the public sector ✓ Development of customer service skills ✓ Positive workplace culture

Customer Advisor

Hays

Updated 8 days ago

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Ireland

This position is ideal for individuals passionate about customer service and seeking a stable role in the public sector. However, it may not suit those who prefer less direct interaction with the public.

About this role

Join a reputable public sector organization as a Customer Advisor, being the first point of contact for customers and ensuring a positive experience.

About the Company

Hays is a leading recruitment agency specializing in connecting talent with employers across various sectors.

Key Highlights

✓ First point of contact for customer inquiries
✓ Opportunity to enhance customer service skills
✓ Work in a supportive public sector environment
✓ Engage with diverse customer interactions
✓ Contribute to a positive organizational reputation

💡 Honest Take: While the role promises a rewarding experience, the day-to-day can be challenging with high customer expectations. Those not prepared for potential pressure might find it overwhelming.

Pros

✓ Stable employment in the public sector
✓ Development of customer service skills
✓ Positive workplace culture
✓ Diverse customer interactions

Cons

✗ High-pressure environment
✗ Potentially limited career advancement
✗ Non-negotiable hours
✗ Customer complaints can be challenging

Best For: Ideal for recent graduates or career changers seeking stability and a community-focused work environment.

Watch Out: Be prepared for a high volume of customer interactions which can lead to stressful situations.

Apply for this position →

You'll be redirected to ie.talent.com

Expert Review

The position of Customer Advisor with Hays offers engage with the public, but it's not without its challenges. The role demands a strong ability to handle customer complaints and inquiries efficiently. Customer service experience is highly valued, yet the environment can be quite intense, especially during peak times.

In terms of growth, career advancement within public sector roles can be slower compared to private sectors. While the experience gained is those seeking rapid career progression might find it lacking. Training and support are generally helping new employees acclimatize to the demands of the role.

Overall, this role suits those who thrive in community-oriented environments and enjoy helping others. For more details, check Hays' official page (https://ie.talent.com/redirect?acquisition_sub_id=10101&bpid=ccac811dd1f63cd086c0e06e0e7d9fd9&channel_1=default&channel_2=default&channel_3=default&context=api&eligible=yes&falcon=1&id=635737186734318452&initiator=&is_gl=0&l=Athlone&pc=21&pid=329b2a4b1d09&publisher=7c2b7e61c1&puid=fddadddddddbadd9fdddddd9addfddd8bddaadd99ddddddcedddaddfedd8dddcdddbadde9ed3ddde6ed2gd9cbe933ceb3beb3bee3ee33def3de9gdd8gdd8fdd73def3deeaddf7dd73dea3ee33de93deb3ee33ee33dea3ee33ee33ee33ee33ee33e&rdr=&sdb=6&search_id=b9f0da82b48e46013cfefd8671172962&source=RubikTech&testid=sonicGeoMSM3&utm_campaign=arbitrage&utm_medium=api&utm_product=7c2b7e61c1).