Customer Service Coordinator - Mall Operations

Majid Al Futtaim

This role involves supporting the Customer Service program and ensuring high-quality service at the Information Desk, assisting customers with inquiries, and managing complaints. A leading...

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Customer Service Coordinator - Mall Operations

Majid Al Futtaim

Updated 2 days ago
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Dubai 📅 2026-03-30

About this role

This role involves supporting the Customer Service program and ensuring high-quality service at the Information Desk, assisting customers with inquiries, and managing complaints. A leading shopping mall operator in Dubai is seeking a Customer Service Coordinator for their Asset Management Business U

About the Company

Majid Al Futtaim is a leading shopping mall operator in Dubai, known for its commitment to providing exceptional customer experiences.

Key Highlights

  • ✓ Support a high-quality Customer Service program
  • ✓ Assist customers at the Information Desk
  • ✓ Manage and resolve customer inquiries and complaints
  • ✓ Work in a dynamic and fast-paced retail environment
  • ✓ Opportunity to develop skills in customer relations

💡 Honest Take: This role is ideal for those passionate about customer service but may involve handling challenging situations with dissatisfied customers.

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