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Customer Service Officer - Non-Voice
BDO Unibank
CUSTOMER SERVICE OFFICER (NON-VOICE).Primarily responsible for providing excellent customer service to all BDO retail customers, BDO accredited merchants, and the general public through timely and...
About this role
About the Company
BDO Unibank is one of the largest banking institutions in the Philippines, offering a wide range of financial services to consumers and businesses.
Key Highlights
- ✓ Handles customer inquiries via phone, email, and fax.
- ✓ Provides quality service to retail customers and merchants.
- ✓ Works in a non-voice capacity, focusing on written communication.
- ✓ Contributes to customer satisfaction and retention.
💡 Honest Take: This role is suitable for those who prefer written communication over phone interactions, but may require dealing with a high volume of inquiries.
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