Freight Forwarding Customer Service Representative

Gulf Agency Company

Attending inquiries and submitting suitable quotes to customers within the requested time frames; wherever it is not possible, a reasonable explanation should be offered to customers with the...

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Freight Forwarding Customer Service Representative

Gulf Agency Company

Updated 11 hours ago
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Abu Dhabi 📅 2026-04-04

About this role

Attending inquiries and submitting suitable quotes to customers within the requested time frames; wherever it is not possible, a reasonable explanation should be offered to customers with the possible time frame of response to inquiries. Timely closure of jobs, by duly uploading vendor invoices, cus

About the Company

Gulf Agency Company is a leading logistics provider in the UAE, specializing in freight forwarding and supply chain management.

Key Highlights

  • Respond to customer inquiries promptly and professionally.
  • Provide accurate quotes within specified time frames.
  • Ensure timely closure of jobs by managing vendor invoices.
  • Offer clear explanations when delays occur.
  • Work in a dynamic team environment.

💡 Honest Take: This role demands strong communication skills and the ability to handle customer expectations, which can be challenging in a fast-paced industry.

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