Customer Service Officer

BDO Unibank

Primarily responsible for providing excellent customer service to all BDO retail customers, BDO accredited merchants and the general public through timely and accurate handling and fulfillment of...

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Customer Service Officer

BDO Unibank

Updated 1 day ago
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Davao Region 📅 2026-04-09

About this role

Primarily responsible for providing excellent customer service to all BDO retail customers, BDO accredited merchants and the general public through timely and accurate handling and fulfillment of inquiries, requests and concerns received via phone, email, fax and in social media, related to their ba

About the Company

BDO Unibank is one of the largest banks in the Philippines, committed to providing comprehensive financial services and exceptional customer care.

Key Highlights

  • Engage with customers via phone, email, and social media.
  • Handle inquiries and concerns with accuracy and timeliness.
  • Support both BDO retail customers and accredited merchants.
  • Contribute to a positive customer experience in a dynamic environment.

💡 Honest Take: While this role offers a chance to develop customer service skills, the demands of handling high volumes of inquiries may be challenging for some.

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